Hareram Dadi
Senior Telecommunications Expense Management & Billing Specialist
Visakhapatnam, IN.About
A highly dedicated and results-oriented professional with 9 years of expertise in Telecommunications Expense Management (TEM) and Billing. Proven ability to optimize costs, streamline invoice processing, and resolve complex disputes, consistently driving efficiencies and significant savings. Seeking to leverage advanced analytical skills, vendor management acumen, and strong client relationship building to deliver high-quality telecom solutions and achieve critical business objectives for a forward-thinking organization.
Work
Accenture
|Telecommunications Analyst
Visakhapatnam, Andhra Pradesh, India
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Summary
Currently serving as a Telecommunications Analyst, I manage contract preparation, billing, and data analysis for wireless telecom services, focusing on cost optimization and client satisfaction.
Highlights
Managed comprehensive contract lifecycles for wireless telecom services, ensuring accuracy and compliance across all agreements.
Negotiated and implemented strategic rate plans and contract terms with key customers, optimizing service agreements and driving cost efficiencies.
Streamlined contract amendment processes, ensuring precise updates to term sheets and maintaining contractual integrity for critical services.
Generated accurate invoices by meticulously applying complex contract terms and conditions, reducing billing errors and enhancing financial transparency.
Identified and capitalized on revenue enhancement opportunities and margin improvements through detailed analysis of telecom usage data.
Developed reseller invoices and proactively identified instances of revenue leakage by analyzing usage data, safeguarding revenue streams.
Collaborated with IT to resolve critical missing CDR details, ensuring timely data availability for users and supporting operational continuity.
Developed predictive forecasts for future telecom charges, costs, and revenue, enabling proactive strategic financial planning and budget management.
Sakon Pvt. Ltd.
|Senior Analyst
Visakhapatnam, Andhra Pradesh, India
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Summary
As a Senior Analyst, I managed MACD services, telecom inventory, and invoice disputes, focusing on cost savings and client relationship management.
Highlights
Managed Move, Add, Change, Delete (MACD) services, leveraging client-specific tools for efficient data collection and service management.
Successfully handled the disconnection of billing lines and closure of site services, initiating and resolving vendor disputes to prevent overcharges.
Developed and maintained comprehensive telecom inventory by consolidating data from reports, CSRs, and invoice copies, ensuring 100% billing accuracy.
Identified significant cost-saving opportunities by developing and maintaining a detailed telecom inventory for voice/data circuits.
Streamlined billing operations by accurately updating telecom inventory with completed circuits and voice lines, improving transaction efficiency.
Managed and updated wireless and wireline inventory in collaboration with TEM vendors, ensuring data integrity and compliance.
Cultivated robust client relationships by offering proactive solutions and addressing emerging needs, enhancing client satisfaction.
Successfully managed and resolved invoice disputes, contributing to a positive Return on Investment (ROI) and cost recovery.
Inspiredge It Solution Pvt Ltd
|Senior Process Specialist
Visakhapatnam, Andhra Pradesh, India
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Summary
In this role, I analyzed telecom bills, coordinated with major carriers, and prepared MIS reports to ensure contract compliance and support strategic decision-making.
Highlights
Analyzed complex telecom bills, comparing charges against contracts and customer spending trends to identify discrepancies and optimization opportunities.
Coordinated with major carriers (AT&T, Verizon, Sprint, T-Mobile) to manage activations, porting, rate plan changes, and feature adjustments, ensuring seamless service delivery.
Proactively identified and resolved billing discrepancies, preventing overcharges and ensuring accurate invoicing for clients.
Executed comprehensive billing data analysis for contract compliance and dispute validation, safeguarding financial integrity.
Optimized wireless and wireline billing processes through rigorous invoice audits, leading to identified cost efficiencies.
Reconciled telecom charges across various cost centers, ensuring accurate departmental allocation and budget adherence.
Generated reliable Management Information System (MIS) reports, providing critical insights for strategic decision-making and market penetration.
Cultivated and maintained strong business relationships with clients and external partners, fostering collaboration and trust.
Education
Andhra University
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Bachelor of Commerce (B.Com)
Commerce
Grade: 7.51 GPA
Sri Chaitanya Jr College
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Jr Inter
Intermediate Studies
Grade: 78.4%
Bhashyam Public School
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SSC
High School
Grade: 83%
Languages
English
Telugu
Hindi
Skills
Order management
Reseller billing
Telecommunications Software
SAP, Salesforce.
Data Analysis & Reporting
Excel, Power BI, SQL, Data Verification, MIS Reporting, Forecasting.
Telecom Expense Management (TEM)
Contract Management, Telecom Billing, Cost Optimization, Invoice Processing, Dispute Resolution, Vendor Management, Contract Compliance, Billing Accuracy, Inventory Management, Process Improvement.
Client & Stakeholder Management
Client Relationship Management, Stakeholder Engagement, Customer Service.